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Service
Directory Information  |
Frequently Asked Questions |
1. First you must register for an account, and then once you have registered for an account click on List Your Property. When you register, be sure to write down your username and password as you will need both to log back into the system if you need to edit, delete or add photos to your listing. 2. No, just click on Search for Properties select a state, then a county. You can search by ad number, city, or town, or you can use the advanced search option for a more detailed search. Or you can simply browse all the listings in one particular County, page by page. You will notice numbers at the bottom of each page which allows you to jump forward to any given page you choose. 3. No, you can come back at any time and ad photos to your listing there are 3 ways to get photos to us. They can be uploaded during the listing process, they can be e-mailed to info@zerobrokerfees.com or they can be mailed to ZeroBrokerFees.com, 204 Rantoul St Beverly Ma. 01915. Please make sure you have included your ad number when e-mailing or mailing your photos so we can add them to your listing quickly. When you list your property you will be given an ad number, write this down also with your username and password. You have to reference this ad number when calling in for help. 4. Yes, the Toll Free number for ZBF is 877.999.ZERO (9376) 5. Our Help Desk is open Monday through Saturday from 9:00 am - 6:00 pm Eastern Standard Time. A Live Person will be available between those hours. 6. If you do not have a computer
available to you , you can call 978-993-8039
and one of our customer service representatives will be happy to
take your listing over the phone. You can also walk in to one of
our locations and use our community computers in a library setting
that we offer 7. Yes ZBF operates a national
For Sale By Owner Service in all states. If you don’t see 8. The Broker
Assist Program is a service that ZBF has created in the event
that your If and when a property does not sell within the sellers acceptable time frame the next step is usually to go and list with a broker at 6%. ZBF has formed a relationship with many brokers in the United States that have agreed to work for a discounted rate. They usually will also allow you to retain the right to sell the property yourself which means if you sell it, you owe nothing, if they sell it or produce a buyer that executes an acceptable offer, you would pay them but only have to pay the discounted fee structure, which is usually 1%,2%,3%,or 4 % 9. To advertise your business on ZBF Call 978-993-8039 and ask to be connected to Robin Shultz. Robin handles Business-to-Business ads. Your business can also Purchase Digital Brochures, which are state of the art marketing tools offered by ZBF. Click Here to see a demo of a Digital Business Brochures.™ 10. If you forget your username and password just e-mail us at info@zerobrokerfees.com 11. You can edit your ad by logging into the system. Once logged in you can edit your ad by selecting “Modify This Listing” You can edit your ad as many times as you like. 12. ZeroBrokerFees.com receives thousands of visitors per day. ZBF advertises on TV, Radio, Newspaper, etc. ZBF utilizes digital counters on each ad so you can see how many people are actually looking at your ad. 13. The fees to
list a home on ZBF are extremely modest. A listing until sold with
one photo $49.95. A listing with 2 photos until sold is $59.95.
A listing with 3 photos until sold is $69.95 14. For your safety
ZBF does not disclose your personal information on it’s website
anywhere. When we do release your information it is only your phone
number. We do not give out your address to anyone. ZeroBrokerFees.com’s
FSBO web site is committed to safeguarding your privacy online.
You can read our privacy agreement. 15. We take every step necessary to ensure that all callers on your property are informed of the importance of being pre-approved before releasing your phone number to the interested buyer. 16. You can purchase
any of the enhanced products that ZBF offers by calling into 17. ZBF does and can provide pre-approvals for mortgages through our affiliated mortgage companies. When you are searching for homes in a particular state you will see the ad banners for each mortgage company displayed at the top of the page. You can click on the apply for a mortgage link and we will have an affiliated loan officer contact you at your convenience. You may also check our business directory for mortgage broker listings in your state. 18. Yes, if you do not have a credit card you can call ZBF at 978-993-8039 and make arrangements to pay by check or cash. ZBF uses VeriSign on a secure server for credit card processing. 19. MLS is a national data system used by real Estate Brokers to market property in the United States. 20. Yes our affiliate agents can renew your listing for any length of time. 21. Our affiliate agents will handle the MLS listing but it will also be listed that all showings and appointments will be handled by you the seller. 22. Yes, our affiliated brokers participating in the “Broker Assist Program have agreed to work for a “Discounted Fee Structure” (DFS). Depending on the price of the house the DFS can be 1,2,3 or 4%. ZBF works with many Brokers who have agreed to use the DFS system that we have created to serve you. 23. You will need to fill out a standard “Listing Agreement” and in some instances an addendum stating that you have paid the listing agent a flat fee for their service. 24. When selling your home using the For Sale By Owner method you are in complete control of all appointments, showings etc. You never have to leave your house when it is shown. Have you stopped and thought about all of the good points of your property? Would a real Estate Broker who looked at your home for a half-hour be able to represent it’s charm, and benefits? No only you the homeowner have the understanding and an in depth “love affair” for your home. Only you can tell the real story pointing out all the homes benefits. Doesn’t it make sense that you can sell what you know? Send a child to college; take a trip around the world, why give your sweat equity to a Real Estate Broker unless you at least try to sell it on your own. We at ZBF say you will never know unless you try. It will cost you little money to give it a try, and who knows, with the power of ZBF and your knowledge of the home, there’s a good chance you can do it and save thousands of dollars. 25. Most MLS listings allow one photo and charge a small one-time fee for extra photos. 26. Yes, ZBF is fully staffed Mon-Sat 9-6 27. By e-mail 7 days a week 24 hours a day. By phone Mon-Sat- 9-6 28. Yes, We will
also remind buyers about the importance of being pre-qualified for
a mortgage. 29. ZBF will be launching a 30 min TV show in 6 major states. New York, New Jersey, California, North Carolina, Florida, and Texas in the near future. The show will feature homes For Sale By Owner in each specific state listed. 30. Once the MLS order is received by ZBF it takes about 3 business days for your home to be listed with the MLS service. 31. On the bottom of each individual ad there is a digital counter that displays actual views in real time. To test the counter, view the number of views it displays, then refresh the page and view the new total! 32. For information
on the Broker Assist Program, simply click on the link on the left
33. Yes, ZBF does
not release your address to anyone, we only give out your phone
34. Click on the
investment opportunities link at the top of the page and a representative
from ZBF will contact you and furnish you with an executive summary
or business plan. 35. No, the lenders attorneys for the buyer usually ensures that all documents, title, and paper work are in order. You may want to hire an attorney to do a P&S review. ZBF offers affiliate attorneys in our business directory in the event you decide you want to hire one to assist you in the buying or selling process. 36. Yes, some attorneys on our site offer free P&S reviews. 37. In the Near future, ZBF will be launching its For Sale By Owner Magazine. The ZBF magazine will be available in PDF format on our site and will be distributed in 7 major cities at launch! Those cities will be New York, New Jersey, California, North Carolina, Florida, Chicago, and Texas. 38. Buyer Brokers are sometimes hired by buyers to represent them throughout the buying process. Some Buyer Brokers are paid directly by the buyer, others who are also listing agents are paid a percentage 1 or 2% by the seller or from the net proceeds of the sale. ZBF offers a Buyer Broker Program for agents wanting to increase their available inventory. ZBF does not allow Buyer Brokers who do not participate in our Buyer Broker Program access to your information, but the brokers’ info will be passed on to seller . 39. ZBF’s Virtual Digital Showcase falls under our enhanced product and marketing offerings to the seller. The VDS is digital brochure that showcases your home in a TV show format. For a sample of DVS click here 40. To purchase a VDS simply call or e-mail ZBF with your ad number and one of our representatives will answer any questions you have regarding this service 41. Congratulations! Now that your house has sold, simply log into the system, enter your ad number into the search box, then click on “delete this Listing”. Once you have removed your ad then send ZBF a testimonial by e-mail at info@zerobrokerfees.com 42. ZBF offers an online service that can tell you what your home is worth. To access this service click here. Another alternative is to hire an appraiser, get an actual appraisal on the home; this can actually be used in the bargaining process, and can show a potential buyer what a lender is actually willing to lend on the home. It’s a small investment to obtain an accurate number of what the home is really worth. This puts the buyer and you the seller on a level playing field, which leaves nothing to chance. 43. ZBF offers a
service that will give you a free Credit Report. For a free credit
report through ZBF click
here. Under the Fair Credit Reporting Act (FCRA) you are entitled
to a free credit report within 60 days of being denied credit, employment,
insurance, or rental housing based on information in the report.
You are also entitled to a free report once a year if you certify:
you are unemployed and seeking employment; you are receiving public
welfare assistance; or you believe your credit file contains inaccuracies
resulting from fraud. Below are the Individual credit bureaus -
the repositories of your credit information. Equifax Experian (TRW) 1-888-EXPERIAN (1-888-397-3742) 44. Contact the company direct: Customer Service: 561-981-5337. Billing issues: 1-800-535-6945. By mail Foreclosure Freesearch.com 2201 NW Corporate Blvd. Suite 200 Boca Raton, FL 33431
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